Frequently Asked Questions

How do I get my free downloads?

You must be a member of to access the new free content that's available each week. If you're not already a member you can join now for free. Once you're logged in, the easiest way to download the files is to just click the item you would like to download. If that doesn't work, right-click over the element you would like to download and choose "save target as".


Is membership free?

Yes! All of the benefits of membership to are at no charge to you.


I seem to have lost my username or I can't login with the username that used to work. How can I get in?

Your username is your full e-mail address (for example including the "@" symbol and the ".com" If you still have problems logging in, please e-mail us at


What if I have forgotten my password?

Click here, enter your e-mail and we'll send you your password.


How do I get a CCLI license?

For more information on CCLI and to obtain a CCLI license, please contact them at or toll free at 1-800-234-2446.